Terms and Conditions
These Terms & Conditions outline the rules, obligations, and responsibilities governing your access and use of our platform (business.visacrave.com). By using our services, you agree to comply with these terms. Please read them carefully before proceeding.
1. Company Information
Visacrave Business is a B2B visa service provider, catering exclusively to travel agencies and businesses.
Registered Offices:
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Head Office: WeWork, 13th Floor, Hindustan C, 247 Park, Mumbai 400079
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Branch Office: Awfis, 9th Floor, R City Office, R City Building, LBS Marg, Ghatkopar, Mumbai, Maharashtra 400086
Contact Details:
2. Services Offered
Visacrave Business provides end-to-end visa and appointment services exclusively for B2B travel agencies and businesses. Our services include:
We currently support more than 30 countries across tourist, business, work, and student visa categories.
For detailed information, please visit: business.visacrave.com.
3. User Obligations
By using our platform, you agree to the following:
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You acknowledge and accept our Terms & Conditions, Refund Policy, and Privacy Policy.
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You confirm that all information shared during applications is accurate, complete, and true.
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You will not use the platform for unlawful purposes, including fraud or misrepresentation.
4. Payment Terms
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Accepted Methods: Bank Transfers and UPI only.
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Payment Schedule: Full payment is required at the time of application.
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Credit Policy: No credit facility is provided.
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Refunds: Governed by our official Refund Policy.
5. Refund Policy
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Refund requests must be submitted within 2 hours of application submission.
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Once an eVisa application is submitted, no refunds will be issued.
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Approved refunds are processed to the respective Bank/UPI account within 15 working days.
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Please refer to our Refund Policy page for complete details.
6. Privacy & Data Protection
We are committed to safeguarding your data. Information collected is used strictly for processing visa applications and appointments.
For details, please refer to our Privacy Policy.
7. Intellectual Property
All website content—including text, graphics, images, and logos—remains the sole property of Visacrave Business.
Any unauthorized reproduction, use, or distribution is prohibited.
8. Limitations of Liability
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Visacrave Business is not liable for delays, errors, or issues caused by external authorities such as embassies, consulates, or visa centers.
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Visa approval is not guaranteed and remains subject to the policies of respective governments.
9. Modification of Terms
Visacrave Business reserves the right to update or modify these Terms & Conditions without prior notice. Any changes will be posted on this page, and continued use of our platform indicates acceptance of the revised terms.
10. Governing Law
These Terms are governed by the laws of India, with jurisdiction under the courts of Mumbai, Maharashtra.
11. Termination
We reserve the right to suspend or terminate your access to our website or services in case of any violation of these Terms & Conditions, without prior notice.
12. Third-Party Links
Our website may contain links to external third-party sites (e.g., VFS, government portals). Visacrave Business is not responsible for the content, policies, or practices of these external websites.
13. Dispute Resolution
In the event of a dispute:
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Visacrave Business will first attempt resolution through informal negotiations.
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If unresolved, disputes will be referred to arbitration in accordance with Indian law.
By continuing to use our services, you acknowledge that you have read, understood, and agreed to the Visacrave Business Terms & Conditions. These terms are intended to ensure clarity, fairness, and transparency in all interactions with our travel agent and business partners.
