At Visacrave Business, we are committed to providing the best service to our customers. Please review our refund policy below to understand the terms and conditions.

Full Refund

• Eligibility: You are eligible for a full refund only if your eVisa/visa application has not been submitted or not paid to the respective government authorities.

• How to Request: Refund requests must be made within 2 hours of submitting your application by emailing us at refunds@visacrave.com with your application details.

• Refund Process: Approved refunds will be transferred to the concerned bank account within 15 working days.

No Refund

• eVisa Applications: Once an eVisa application has been submitted, no refunds will be issued under any circumstances.

• Government Payments: If your visa fee has already been paid to government or third-party agencies (e.g., immigration departments, VFS), no refund can be processed, as these entities do not allow reversals once applications are lodged.

For any further questions or clarifications, please contact us at support@visacrave.com.